Backoffice Executive

**About Us**: **Role Overview**: As a BPO Back Office Executive at Ecorgy Solutions, you'll play an integral role. Your responsibilities include managing back-office operations, leveraging analytical skills for data management, and ensuring efficient time management. **Responsibilities**: - Efficiently manage back-office operations and associated non-voice processes. - Organize clinician visit schedules based on the prescribed frequency. - Extract relevant information from incoming referrals or requests for assignment purposes. - Manage and address clinician inquiries within designated patient groups. - Monitor patient enquiries and responding on time. - Coordinate with clinicians to arrange additional disciplines and lab tests required for patients. - Organize and update patient or case records in a secure filing system. - Accurately input patient or case details into designated databases. - Show accountability and adhere to the "do it right first time" concept - Perform any other assigned tasks as needed. **Requirements**: - Bachelor's degree or Diploma - Minimum 1 year of experience in non-voice process in the BPO industry. - Proficient in MS-Excel and with good typing speed and accuracy. - Excellent English communication skills and efficient responsive behavior. - Strong analytical and data management skills. - Strong attention to detail and accuracy in data handling. - Willing to work night shift (10:30 PM to 7:30 AM) from our office at Elippode, Trivandrum. **Benefits of Joining**: Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture. Benefits Include: EPF, ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Monday to Friday - Night shift - US shift Application Question(s): - Are you located in Trivandrum, Kerala? (On-site role) - Are you comfortable to work Night shift (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum? - Do have have good English communication skills and proficiency in MS-Excel? **Speak with the employer** +91 8547609767