Customer Care Executive

3 days ago

Tharamani Chennai Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

We are hiring

Process: Customer care Executive

Location: Taramani, Chennai

Experience: 0 to 1 year of experience can apply

Qualification: 12th / Diploma / Graduate

Languages: English + Malayalam

English + Telugu

English + Kannada

**Salary**: 13k to 18k Take home

Shift: Day shift and Rotational week off

Roles and Responsibilities:
Assist customers in resolving product or service-related issues and provide appropriate solutions.

Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.

Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.

Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.

Uphold company policies and procedures while delivering excellent customer service at all times.

**Job Types**: Full-time, Permanent

**Salary**: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Malayalam (required)
- English (required)
- Telugu (required)
- Kannada (required)

Ability to Relocate:

- Tharamani, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7358756477

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