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Customer Support Coordinator

2 weeks ago

Chennai District Tamil Nadu, India SIRUVASRI ENTERPRISES Full time

we are looking for sr, customer coordinator

Experience:4-7 years

location:chennai, poonmallee

skills:manufacturer or service based organisation

Notice period:immediate -15days

shift timing : 8.30-5.30

2Handling Service engineers through whatsapp

3Handling of AMC/Warranty Scheduled Customers by the existing excel document

4Quotation to PO stage follow up with customer in Excell funnel.

5Payment Followup and Collection as per existing excell document.

6Documentation, Filing and e filing on daily basis

7Material request to store based on engineer request with HOD approval

8Installation plan based on Production approval and send completion reports

9Monthly/Quarterly Invoice booking data to HOD

10Monthly Order & Invoice Booking data to HOD

11Weekly payment Receiviables report to accounts

12weekly invoice booking projection to BD team.

13Equipment Performance letters from customer after every supply.

14Aadharing Service Process made for the Coordinator position.

15Aadharing Documents & existing process.

Pay: ₹30,000.00 - ₹40,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 6 years (preferred)
- coordinator: 5 years (preferred)
- customer service: 4 years (preferred)

Work Location: In person