Cashier Home Delivery Retail Store

2 days ago


South Delhi Delhi Delhi, India Mantan Retail Pvt Ltd Full time

**READ JOB DESCRIPTION BEFORE APPLYING**

Greet customers, including answering phone calls & directing customer inquiries to appropriate party.
- Answer routine billing questions/issues from customers; take assistance of DM and / or store manager whenever required. Inform customers about services & schemes available and assess customer needs.
- Receive and process all payments according to standard procedure.
- Scan products, operate scanning equipment, and fix scanning issues whenever required.
- Process credit and debit cards for payments, help customers use processing equipment properly.
- Count money back to customer in an accurate and concise manner.
- Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer.
- Reconcile revenue at the end of the day ensuring revenue equals receipts.
- Resolve escalated issues with angry customers; coordinate with store staff as & when required.
- Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks.
- Provide a helping hand to store staff in sales during rush / peak hours.
- Complete processes and maintain applicable paperwork and records.
- Reconcile revenue at the end of the day ensuring revenue equals receipts.
- Taking home delivery calls and picking SKUs and after billing sending the order on prompt deliveries.
- Handling customer queries / complaints on phones or in person and giving them proper solution.
- Keeping record of Home deliveries and their payments and update management if any discrepancy is there.
- Calling customers for updating offers and colds calling to customers.
- Taking feedbacks from Customers.
- Should be having knowledge of Offers and products in the store.
- Help other departments if any staff is on leave or off.
- Managing own section for their cleanliness, order, Visual merchandising, customer requirement.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Flexible schedule

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Cashiering or Billing in Retail store: 1 year (preferred)
- RETAIL FOOD STORE EXPERINCE: 1 year (preferred)

**Language**:

- ENGLISH ,HINDI (preferred)

**Location**:

- Delhi, Delhi (preferred)

Work Location: In person


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