Customer Care Support
2 days ago
Experience: 5 to 10 years
- Salary: Negotiable
- Qua: Any degree
- Loc; Erode
- Language: Hindi, Telugu, Kannadam, English,- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
**Job Information**:
Industry
**Health Care**
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City
**Erode**
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State/Province
**Tamil Nadu**
***
Country
**India**
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Zip/Postal Code
**638001
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