
Admission Counselor
6 days ago
Shall report to the Head - Marketing / Head
- Admissions
- Shall interface with parents / students for pre and post admissions support
- Shall act as one stop for all queries related admissions with pre-defined scripts
- Shall provide the accurate data to the students / parents regarding admissions and incase of further queries shall direct them to the concern department heads
- Work collaboratively with other admission counselors / tele callers to review the interests of the aspirants to take admissions in the University.
- Manage the leads obtained from various social media / direct / indirect marketing activities
- Answering phone calls and providing the requisite information to the students and parents towards admissions
- Updating accurate and complete data on CRM /ERP portals
- Helping the department head in analyzing the data from various sources
Essential qualifications:
- Graduate / Post Graduate in any discipline
- Prior experience in handling customer relations / call centre preferably at higher educational organization
- experience in Marketing and Sales sector
Skills & Specific Experience
- At least 2 years of significant experience in customer relations / call centre / admissions / marketing
- Shall posses highly commendable language skills in English / Hindi and Marathi
- Experience in working on excel and CRM software
- a go-getter attitude with result oriented approach
- Proactive and assertive
- shall have an idea about admission procedures and eligibility criteria of various programs in higher education.
Salary - Best in Industry
Preferred industry - BPO, Banking, Finance, Insurance, Customer Services Sales, Edutech, Offline/online Sales in Education Industry.
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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