
Ciel/sel/27056: Am-transition
7 days ago
We are an internal service provider for METRO, having offices in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 42 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions and sustainable business models.
We Metro Finance Solution center, being a part of Metro Global Solution Center serves as the backbone that supports all the goals, activities & tasks performed within an organization.
**Location**: Pune
Your day-to-day role as **Assistant Manager - Transition Includes**:
**Project Management-**
- Handling multiple transitions and projects across MGBS (planning, tracing, periodic review, monitoring, risk management)
- Plan and schedule project deliverables, goals and milestones.
- Define requirements and plan project lifecycle deployment through coordination of project kickoff
- Stakeholder and customer management
- Supporting in FTE forecasting for new transitions and FTE billing
- Defines resources and schedule for project/program implementation
- Create strategies for proactive risk mitigation and contingency planning
- Manage Projects within the budgeted cost, timely escalation of issues and their resolutions
- Project Transparency - daily/weekly/monthly updates and project progress reported as per agreed schedule
- Supporting service management team and ensuring 100% accurate reporting as per agreed timelines
- Report Automation and drive efficiencies
- Identifying and working on new/existing projects leading to business efficiency
**Your educational qualification/ Work Experience**
- Bachelor’s Or Master’s Degree (preferably in Accounts Domain).
- Minimum experience of 8 years.
- Minimum 3 to 4 years of relevant experience in Business Transition.
**Your skills & expertise**
- Build strong customer relationship across all customer segments
- Identify potential risks & challenges and measures to mitigate them
- Drive Efficiencies & identify improvement areas wherever possible
- Supporting the team with the responsibility for mentoring & developing the potential talent pool
- To support, motivate & review team performance
- Ensuring discipline, professionalism & caring attitude within the team that helps foster a strong team What gives you an edge/ Impact you will make if you have
- Broad understanding of services that can be performed from a SSC
- Project Management aptitude and skills
- Excellent & Proactive communication skills both written & verbal
- Hands on with preparing presentations using MS PowerPoint
- Hands on with using MS Teams for collaboration
- Good office computing using MS Excel
- Solution oriented attitude
CIEL HR Services (Recruitment Partner)
**How To Apply**:
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