Ciel/sel/27672: Customer Service Represntative

7 days ago


Pune, India CIEL HR Services Full time

Insurance Customer Service Representative

**Responsibilities**:

- Learning and understanding company insurance products.
- Answering calls and responding to customer complaints.
- Accessing customer accounts and policy schedules.
- Providing customers with detailed information about policies and products.
- Recommending available products.
- Forwarding customers to sales agents when a policy needs to be initiated or upgraded.
- Typing up complaint reports.
- Managing the customer complaint database.



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