Telecaller - Inside Sales Executive

2 weeks ago

Saligramam Chennai Tamil Nadu, India True Connectz Hr Services Full time

We are seeking an energetic and persuasive Telecaller / Inside Sales Executive to join our customer engagement team. The role involves connecting with potential and existing clients, explaining our clinic’s services, generating leads, and ensuring a smooth customer journey from inquiry to appointment booking.

**Key Responsibilities**:

- Make outbound calls to prospective customers to generate leads and promote clinic services.
- Respond promptly to incoming calls, messages, and inquiries from potential clients.
- Explain the clinic’s treatments, packages, and offers in a clear and convincing manner.
- Follow up with leads to convert inquiries into confirmed appointments.
- Maintain an updated database of leads, inquiries, and follow-up actions.
- Meet and exceed monthly sales and conversion targets.
- Coordinate with the clinic team to ensure seamless client experience.
- Handle customer queries and provide accurate information about treatments and services.
- Maintain professionalism and uphold the clinic’s reputation in every interaction.

**Qualifications & Skills**:

- Proven experience in telecalling, inside sales, or customer service (healthcare or wellness industry preferred).
- Excellent verbal communication skills in English and local language.
- Strong persuasion, negotiation, and relationship-building skills.
- Ability to handle objections and convert leads into clients.
- Basic computer proficiency (MS Office, CRM tools).
- Positive attitude, self-motivated, and target-driven.

**Employment Type**: Full-time

**Salary & Benefits**:

- Competitive salary with performance-based incentives.
- Training and career development opportunities.
- Staff discounts on clinic services.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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