IT Support Executive

7 days ago

Gorakhpur Uttar Pradesh, India PRAYAG UDYOG PRIVATE LIMITED Full time

Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.
- Ensures that new vehicles are properly prepped for delivery.
- Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments.
- Coordinates customer follow-up programs.
- Works with salespeople to ensure that post-sale customer contacts are made within 48 hours of delivery and that updated files are kept on all customers.
- Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed.
- Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys.
- Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors.
- Maintains a case history file of all customer complaints and problems, documented with customer's name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution.
- Reviews all post-sale service cases with the service manager once a month.
- Maintains a file of the dealership's customer satisfaction achievements.
- Assists service customers during the morning service rush, when possible.
- Writes articles for customer newsletters.
- Attends sales, service and management meetings.
- Maintains a professional appearance.
- Other tasks as assigned.

Pay: ₹12,000.00 - ₹16,000.00 per month

Shift:

- Day shift

**Experience**:

- total work: 2 years (required)

Work Location: In person

  • Sales Executive

    5 days ago

    Gorakhpur, Uttar Pradesh, India Reaology Proptech Solutions Pvt. Ltd. Full time

    Job Vacancy: Branded Real Estate Sales Executive - Gorakhpur Company: Reaology (Real Estate Consultancy) Location: Gorakhpur Positions Available: 2 Reaology, a leading real estate consultancy, is currently looking for 2 dynamic and highly motivated individuals to join our team as Branded Real Estate Sales Executives in Gorakhpur. What We’re Looking...

  • Customer Care Executive

    5 hours ago

    Gorakhpur, Uttar Pradesh, India SMARTWHEELS PVT LTD Full time

    REQUIRED CUSTOMER CARE EXECUTIVE FOR OUR GIDA WORKSHOP **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1...

  • Sales Executive

    5 days ago

    Gorakhpur, Uttar Pradesh, India Contec Solutions Full time

    **Job Title : Sales Executive Company : Contec Solutions Experience : 3 -5 Years Location : Gorakhpur Uttar Pradesh** **About Us** At **Contec Solutions**, we specialize in delivering high-quality construction services, commercial and residential sectors. With a focus on integrity, innovation, and results, we have built a reputation for excellence in...

  • Customer Support

    3 days ago

    Noida, Uttar Pradesh, India Nexthikes IT Solutions Full time

    Job Title**:Customer Support Executive (Night Shift - US Process)** Company**:Digicrome Academy** Location**:Tower B, 11th Floor, 1137 Alphathum, Sector 90, Noida** Working Days**:6 Days a Week** Shift Timing**:Night Shift (US Hours)** Address**:Tower B, 11th Floor, 1137 Alphathum, Sector 90, Noida.** **Key Responsibilities**: - Understand client...

  • Support Executive

    3 days ago

    Noida, Uttar Pradesh, India Metaspace Technology Full time

    **We're Hiring - Support Executive** **Company: Luxelace Luxury Pvt. Ltd.** **Location: Noida** **Salary: ₹15,000 - ₹20,000 (Based on Interview)** **Job Role: Support Executive** **Responsibilities**: Handle and resolve customer queries from Flipkart, Amazon, Meesho, and other e-commerce platforms Coordinate with courier partners and internal teams...

  • Customer Support

    4 days ago

    Noida, Uttar Pradesh, India IENERGIZER IT SERVICE PRIVATE LIMITED Full time

    Job Opening: Customer Support Executive - International Voice Process (Banking) Location: Noida Shift: Rotational (24x7) Working Days: 5 days a week (2 rotational offs) Contact: 9266833608 **Job Role**: **Key Responsibilities**: Handle inbound and outbound calls for banking customers internationally Resolve queries related to banking products and...

  • MIS Data Support Specialist

    4 days ago

    Gorakhpur, Uttar Pradesh, India beBeeData Full time ₹ 1,44,000

    Job Overview:MIS Support Executives are essential team members responsible for providing critical support in data management and reporting, ensuring seamless operational efficiency.Key Responsibilities:Assist with basic MIS reporting and data entryEnsure accurate data entry and record-keeping using Excel sheetsSupport the maintenance of operational logs,...

  • SEO Executive

    5 days ago

    Noida, Uttar Pradesh, India My Flight Support Full time

    **About the Company**: Mehu Solutions Private Limited is a non-governmental transportation Services Company located in Noida, India. We provide travel planning, booking and management services to our customers. As a registered company in Delhi, we are committed to providing world-class travel solutions. We are seeking a skilled and experienced SEO Executive...

  • U.s. PPC Travel Executive

    3 days ago

    Noida, Uttar Pradesh, India My Flight Support Full time

    **Company Description**: Mehu Solutions Private Limited is your one-stop destination for comprehensive travel solutions. With a commitment to excellence, we strive to redefine your travel experience, making it seamless, convenient, and memorable. Our services cater to all your travel needs, ensuring you embark on your journeys with confidence and...

  • Customer Support Executive

    3 days ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial...