Clinic Co-ordinator/patient Coordinator(Female)

5 days ago

Bengaluru, India ITL com Full time

Hiring **Patient coordinator** for a renowned Prosthetic, Orthotic & Rehabilitation Clinic

Location -Banashankari

**Responsibilities**:
1. Purpose of the role

Patient Care Executive is the first point of contact at Surehab clinics. She is a compassionate individual who

will help to run the clinic smoothly by scheduling appointments, greeting and checking in patients, answering

phones, maintaining accounts and records, maintenance & upkeep of the clinic and other tasks as needed.

This role reports to Associate Centre Manager / Centre Manager.

2. Accountabilities

Execution

Attends patients by greeting and helping them, scheduling appointments

Registers patients according to established protocols and assists patients to complete all necessary forms

and documentation

Answers incoming patient requests / queries and deals with inquiries in a professional manner.

Responds to patient concerns timely and ensures patient satisfaction.

Keeps patient appointments on schedule by notifying providers of patient’s arrival and reminding providers

of service delays.

Processes bills, collects payments and provides invoices to patients on a real-time basis.

Reconciles cheque and cash deposits on a daily basis

Maintains inventory and equipment by conducting stock audits to determine inventory level, placing and

expediting orders for supplies, verifying receipt of supplies.

Schedule equipment service and repairs for the upkeep of the clinic

Maintains all trackers and reports with real time data and submits the same in a time bound manner

3. Key metrics

Financial

Contributes to clinic revenue by conversion of leads, actively participating in in-clinic and ex-clinic activities

Non-Financial

Adherence to developmental plan and training calendars

4. Key competencies

Behavioral

Strive for Results

Commit to Customers

Act for Change

Cooperate Transversally

Functional

Attention to detail

Customer Service Skills

Knowledge of general administrative procedures

Kindly call or whatsapp on 9 7 6 9 4 6 0 3 4 2

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- patient coordinator/front office: 2 years (preferred)

**Speak with the employer**
+91 9769460342

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