Customer Success Executive

1 week ago

Chennai, India Preludesys Full time

**Technical Skills**:
Salesforce Business Analyst / Admin

**Responsibilities**:

- Partner with internal stakeholders to align account activities with the customer’s business case.
- Take care of administrative activities performed by the CSM.
- Develop an ongoing successful relationship with customer stakeholders.
- Keep the system up to date with all account related activities.
- Work closely with the Customer Success Manager (CSM).
- Experience with PowerBI, T-SQL will be an advantage - Not mandatory.
- Any experience with SaaS apps or CRM is a plus - Not mandatory.
- Very good knowledge in Salesforce. (field, object, opportunities, contact, lead ect)
- Good knowledge in scrum and Jira will be added advantage.

**Top 5 Responsibilities**
- Work along with Customer Success Manager during requirement collection, solution design testing and deployment phases of the project.
- Aid Customer Success Manager in preparing the list of project tasks.
- Follow through with the delivery for completion of those tasks.

**Job Features**:

- Job Category- Customer Success Executive- RRF No- 1728- Experience- 1 to 4 Years

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