Tele Caller Executive

4 days ago

Nashik Maharashtra, India Svytel Communication Full time

**Position**: Telecaller Executive
**Location**: Nashik
**Experience Required**: Minimum 1-2 years
**Salary Range**: ₹10,000 - ₹20,000 (Based on experience & performance)

**About Us**

Aiwati Solutions Pvt Ltd is a leading SaaS & CPaaS platform specializing in official **WhatsApp Business API, Google RCS, Bulk SMS, and Omnichannel Communication Solutions**. We help SMEs and large enterprises streamline customer engagement with powerful messaging tools.

Roles & Responsibilities
- Make **outbound calls** to potential and existing clients to explain company products (WhatsApp API, SMS, RCS solutions).
- Handle **inbound inquiries** professionally and convert them into sales opportunities.
- Maintain customer database (CRM entry) with accurate details of calls, leads, and follow-ups.
- Achieve daily/weekly/monthly **call and conversion targets**.
- Follow up on leads provided by the sales & marketing team.
- Explain pricing, plans, and features to customers in simple language.
- Schedule demos or meetings for the sales team when required.
- Provide basic technical assistance and guide customers to the support team if needed.
- Share regular reports on calls, leads generated, and closures with the manager.

**Requirements**:

- Minimum **1-2 years of telecalling / inside sales experience** (preferably in SaaS / IT / Telecom industry).
- Excellent **communication skills in English & Hindi** (Marathi will be an added advantage).
- Good computer knowledge**:MS Office, Google Sheets, CRM software usage**.
- Ability to handle targets and pressure.
- Strong listening and persuasion skills.
- Positive attitude and willingness to learn about new technologies.

**Benefits**
- Fixed salary + attractive incentives based on performance.
- Training on WhatsApp API, RCS & SMS industry.
- Opportunity to grow into Inside Sales or Account Manager roles.
- Work with a growing SaaS/CPaaS company with career growth potential.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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