Customer Services Representative

1 day ago

Navi Mumbai Maharashtra, India Brocus IT Solutions Full time

**Job Title**: Customer Service Representative - Inbound International Voice Process
**Location**: Sanpada, Near Vashi Station
**Shift Timing**: Night Shift
**Experience Required**: 6 Months-1 Year (International BPO)

**Job Overview**:
**Key Responsibilities**:

- Handle inbound calls from international customers with professionalism and courtesy.
- Understand and resolve customer queries, concerns, and service-related issues.
- Provide accurate and clear information related to products and services.
- Ensure a smooth and satisfying customer experience in every interaction.

**Requirements**:

- Good spoken English with a clear and neutral.
- 6 months to 1 year of experience in an **international voice process**.
- Comfortable working **night shifts** and handling international clients.

**Job Types**: Full-time, Permanent
**Pay**: ₹18,000.00 - ₹357000.00 per month

**Schedule**:

- Fixed Shift
- Monday to Friday
- Night Shift (US Shift)

**Job Type**:Full-time

**Pay**: ₹20,000.00 - ₹37,000.00 per month

Pay: ₹20,000.00 - ₹37,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Fixed shift
- Monday to Friday
- Night shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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