Customer Service
18 hours ago
Hi Team,
We are hiring for a new process (Falcon). It is a pure customer support process with 24*7 shift with 5 days working with 2 rotation offs.
Interview mode : Virtual
Please find below the JD FYR.
HEXAWARE TECHNOLOGIES
Process : Falcon (Vodafone Qatar)
Pure Inbound Process / Outbound Retention / Telesales
Qualification:
- HSC or Graduate BPO Experience
Experience into Customer Service would be an added advantage
Shift Timing : 24*7 (Rotational any 9 hours).
Working Days : 5
Week Offs : Any 2 Rotational
**Salary**: upto 280000 LPA
HSC or Graduate Experience Maximum 27K Net + Incentives.
Excellent Communication mandatory (International Voice Selects Only)
Work Location: LOMA IT Park, Ghansoli
Rounds of Interview : ( Virtual )
1. HR
2. Operation
Note
Work from office
Job Role
Solving the queries of the Customer related to Postpaid / Prepaid Customers.
Pay: ₹25,000.00 - ₹27,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 8657696796
-
Customer Service Representative
7 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeResolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...
-
Customer Service Representative
5 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...
-
Customer Service
3 days ago
Ghansoli, Navi Mumbai, Maharashtra, India Geekout Cooperation LLP Full time"Exciting Employment Opportunity! Act now, this hiring opportunity is time-sensitive. **Location - Ghansoli, Navi Mumbai, Maharashtra**. **Key Responsibilities**: - Proficiently managing inbound calls and promptly resolving customer service inquiries. - Diligently documenting customer interactions, transactions, inquiries, complaints, comments, and the...
-
Customer Service Associate
1 week ago
Ghansoli, Navi Mumbai, Maharashtra, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**Hiring Customer Service Associate**_ - **Job Location: Ghansoli, Navi Mumbai, Maharashtra**_ **Roles and Responsibilities**: - A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. - Managing incoming calls and customer service inquiries. - Providing information...
-
Customer Service Associate
5 days ago
Ghansoli, Navi Mumbai, Maharashtra, India Fin Bulls Full time_**We are hiring Customer Service Associate.**_ - **Fresher & Experience Both can apply**_ - **Location **:_**Ghansoli,Navi Mumbai, Maharashtra.** **Job description**:A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Managing incoming calls and customer service...
-
Customer Service Associate
7 days ago
Ghansoli, Navi Mumbai, Maharashtra, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**We are hiring Customer Service Associate**_ - **Location : Ghansoli, Navi Mumbai, Maharashtra.**_ **Roles and Responsibilities**: - Maintaining positive customer relationships. - Managing incoming calls and customer service inquiries. - Providing information about products and services, taking/canceling orders, and recording details of...
-
Customer Service Associate
5 days ago
Ghansoli, Navi Mumbai, Maharashtra, India TELSTRA GLOBAL BUSINESS SERVICES Full time_**We are hiring for "Customer Service Associate"**_ - **Job Location: Ghansoli, Navi Mumbai, Maharashtra.**_ **Responsibilities**: - Building and maintaining positive customer relationships. - Handling incoming calls and addressing customer service inquiries. - Providing product and service information, processing orders, and documenting complaints....
-
Bpo Customer Service Navi Mumbai
1 week ago
Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...
-
Customer Service Representative
1 week ago
Ghansoli, Navi Mumbai, Maharashtra, India Lumina Voice pvt ltd Full timeCall Center Agent Job Responsibilities: Inbound Calls: - Answer incoming customer calls promptly and professionally. - Provide accurate information and assistance to customers. Customer Assistance: - Address customer inquiries, concerns, and issues in a courteous and efficient manner. - Resolve problems and escalate complex issues to the appropriate team....
-
Customer Service Representative
2 weeks ago
Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...