Back Office Co-ordinator

5 hours ago


Vapi, India Shah industrial Products Full time

**Issue resolution**: Identifying and resolving customer complaints or problems efficiently.
- **Relationship building**: Proactively engaging with customers to understand their needs, building trust and rapport.
- **Account management**: Maintaining customer records, tracking interactions, and monitoring customer accounts.
- **Sales support**: Identifying potential upselling or cross-selling opportunities with existing customers.
- **Feedback collection**: Gathering customer feedback to improve company products, services, and processes.
- **Customer retention**: Implementing strategies to retain existing customers and prevent churn.

Pay: ₹9,866.77 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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