Telecaller

1 week ago


Chennai Tamil Nadu, India vega consulting Full time

Need Tamil and Basic English - Chennai

Minimum 1 year experience in Telesales

Salary + 50% incentives

1 Rotational week off between Monday to Friday.

Work Timing - 10 AM to 7PM

Address:

- , Dr MGR Salai, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034

**Responsibilities**:

- **Make outbound calls**: Contact potential customers to promote products or services
- **Manage incoming calls: Answer customer questions and resolve issues**:

- **Build relationships: Develop rapport with customers and maintain positive relationships**:

- **Provide information: Educate customers about products and services, including features, pricing, and benefits**:

- **Follow up: Check in with customers to ensure satisfaction and identify opportunities for upselling**:

- **Maintain records: Document customer interactions in a database, including queries, responses, and complaints**:

- **Meet goals: Achieve individual and team sales goals**:

- **Comply with guidelines: Follow organizational guidelines and legal and regulatory**

**RequirementsSkills**
- Excellent communication skills
- Customer service skills
- Problem-solving skills
- Persuasiveness
- Patience
- Basic computer skills
- Knowledge of computer programs like CRM and telephone systems

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Location**:

- Chennai, Tamil Nadu (required)

Work Location: In person


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