Telecaller
1 week ago
Need Tamil and Basic English - Chennai
Minimum 1 year experience in Telesales
Salary + 50% incentives
1 Rotational week off between Monday to Friday.
Work Timing - 10 AM to 7PM
Address:
- , Dr MGR Salai, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034
**Responsibilities**:
- **Make outbound calls**: Contact potential customers to promote products or services
- **Manage incoming calls: Answer customer questions and resolve issues**:
- **Build relationships: Develop rapport with customers and maintain positive relationships**:
- **Provide information: Educate customers about products and services, including features, pricing, and benefits**:
- **Follow up: Check in with customers to ensure satisfaction and identify opportunities for upselling**:
- **Maintain records: Document customer interactions in a database, including queries, responses, and complaints**:
- **Meet goals: Achieve individual and team sales goals**:
- **Comply with guidelines: Follow organizational guidelines and legal and regulatory**
**RequirementsSkills**
- Excellent communication skills
- Customer service skills
- Problem-solving skills
- Persuasiveness
- Patience
- Basic computer skills
- Knowledge of computer programs like CRM and telephone systems
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
**Location**:
- Chennai, Tamil Nadu (required)
Work Location: In person
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