
Receptionist
2 weeks ago
Job Summary:
The Ayurveda Clinic Receptionist is the first point of contact for patients and visitors to the clinic, responsible for providing a positive and efficient experience. This role requires strong communication and organizational skills to ensure smooth operations.
Patient Reception: Greet patients and visitors warmly as they enter the clinic, creating a
friendly and welcoming atmosphere.
Appointment Management: Schedule, reschedule, and cancel patient appointments
using the clinic's scheduling system, taking into account provider availability.
Patient Registration: Collect and update patient information, including contact details and
medical history.
Check-In and Check-Out: Assist patients with the check-in process upon arrival and
check-out after their appointments, ensuring accuracy and efficiency.
Patient Assistance: Provide information about clinic services, procedures, and any
pre-appointment instructions to patients.
patients, addressing inquiries, scheduling, and providing information.
Billing and Payment: Collect fees and process payments, as well as handle basic billing
inquiries.
Waiting Room Management: Keep the waiting area clean, organized, and comfortable
for patients, ensuring a pleasant environment.
Administrative Support: Assist with administrative tasks, such as filing, data entry, and
maintaining patient records.
Provider Support: Assist healthcare providers with administrative tasks and preparations
as needed.
Follow-Up: Conduct follow-up calls to check on patient satisfaction and address any
post-visit concerns.
Adherence to Clinic Policies: Follow clinic policies and guidelines for patient service and
care.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- Biling & Scheduling: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 14/01/2025
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