Back Office Executive

4 days ago

Vasai Maharashtra, India ONEWAY Full time

**Sales Back Office Executive / Customer support executive.**

Experience:
Location : Vasai east, Naik pada

Pickup & drop will given from vasai & naalasopara

Salary range
- 17-23k

No of Opening : 1

Responsibilities:

- Handle incoming calls of existing customers & potential customers.
- Contact customers for new orders / requirements.
- Identify customer’s requirements and guide them accordingly.
- Identify customer’s requirements and guide them accordingly.
- Addressing any customer queries and complaints through

phone
- Process customers orders and to ensure timely dispatches.
- Process customers' orders and to ensure timely dispatches.
- Follow up on service and product once the delivery has been made
- Ensure appropriate and timely delivery of service and products
- Record sales information and maintain customers’ records
- Prepare sales reports by analyzing and summarizing information
- Recording sales calls and meetings details for future reference
- Taking up any urgent requests or queries in a timely manner
- Provide timely dispatch details and relevant information as required by customer.

** NO TARGETS / AGE LIMIT 35 YEARS

**Required Skills**:
Basic computer knowledge of MS office, Internet

Presentable verbal and written communication skills ( English, Hindi or

Any)

Should be a team player

Open for the multitasking

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person

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