Resolution Expert

4 days ago

Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Teleperformance Full time

Teleperformance is immediately hiring for the role of Resolution Expert.

**Shifts**: Rotational shifts

Job Responsibilities:

- Providing exceptional customer support experience to the customers over the phone.
- Previous experience in a customer support role is a plus.
- Customer Care Representative must have excellent communication skills along with active listening.
- Customer focused approach.
- Ability to multi-task, set priorities and a self-starter.
- Customer Care Representative must be willing to work in rotational night shifts.

**QUALIFICATION**: 12th or above

Experience: Minimum 6-month documented experience is required.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Rotational shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Sahibzada Ajit Singh Nagar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- BPO or Customer service: 1 year (preferred)

**Speak with the employer**
+91 +919876411814

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