Non Voice

2 weeks ago

Jaipur Rajasthan, India Torenia Technologies Pvt Ltd Full time

**Great Opportunity for Ug & Graduates**

**Position: International Voice & chat Support**

**Process: Blended**

**Work Schedule: 5 days a week, 9.5 hours working**

**Shifts: Rotational /Night shifts**

**Salary: *Up to ₹34,000 CTC**

**What We’re Looking For**:
**Qualification: Any Graduate**

**Experience: Minimum 1 Year of experience is a *must into Technical Support.**

**Skills: *Excellent English communication skills**

**14 Days of Accommodation**

**Train Ticket**

**Relocation bonus will be given.**

Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹34,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Joining bonus
- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

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