Service Advisor

9 hours ago

Bengaluru, India Motor World Private Limited Full time

**(Service Advisor)**

**Qualifications**
- Diploma in Automobile / Mechanical - minimum 0-1-year experience.
- Customer relations skills both in person and over telephone
- Ability to communicate and determine customers’ needs and to sell the Dealership’s Parts and Service capabilities based on features, advantages and benefits
- Basic automotive knowledge and experience
- Legible writing and good administrative Skills
- Good communication skills and time management skills

**Goals**
- Ensure that the Customer Service department contributes to customer satisfaction by providing optimal customer care
- Ensuring high quality of service work
- Promote the Dealer’s Customer Service department’s capabilities and strengths to increase customer market share
- Determine customers’ needs and communicate these to the service shop to fix it right the first time and deliver the vehicle on time
- Achieve targeted service appointment rate
- Identify potential marketing opportunities
- Promote Dealer service benefits to potential customers and increase Service and Parts sales
- Contribute to new vehicle sales
- Reduce customer no-show rate

**Main Tasks**
- Ensure speedy maintenance and repair through clear identification of customers’ needs and accurate repair order preparation
- Utilize the Service Appointment System to maximize the facility and manpower capacity
- Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats, etc.)
- Provide clear cost estimate and keep customers informed of work progress
- Monitor the work progresses and keep customers informed of changes to cost and or completion times.
- Create clear and precise customer invoices that show and itemize all parts, labor and lubricant charges
- Actively promote the services and benefits of the Dealer’s service and parts departments to all customers
- Take all necessary actions to resolve customer complaints in the shortest possible time
- Ensure customers’ vehicles are clean and ready according to the promised completion time
- Ensure all filing is kept up-to-date (including customer history files and regular purging of inactive customer files)
- Conduct customer service reminders
- Carry out the service delivery to the customer with a high emphasis on clear job explanation and associated charges
- To adhere to systems and policies of the organization

**Authority and Organizational Position**
- Advise customers and answer the service and repair inquiries
- Works in conjunction with other managers to optimize service shop utilization
- Reports to Assistant Manager - Service Rec

If you are interested in this position you can contact +91 9844330744

**Job Types**: Permanent, Full-time

**Salary**: ₹22,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru - 560068, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 9844330744

  • Service Advisor

    2 weeks ago

    Bengaluru, Karnataka, India Trident Renault Car Service.. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionTrident Renault Car Service is a retail company headquartered in Bangalore, Karnataka, India. We specialize in providing high-quality car service and maintenance solutions for Renault vehicles. Our service center is situated in the heart of the city and prides itself on delivering exceptional customer experiences. As part of the Trident...

  • Service Advisor

    2 days ago

    Dommasandra, Bengaluru, Karnataka, India Ezyman Bosch Car service Center Full time

    **Greeting and Assessing Needs**:Service advisors welcome customers, listen to their concerns about their vehicles, and identify the specific services or repairs needed. - **Explaining Repairs**:They explain technical issues and repair recommendations to customers in a clear and understandable way, ensuring they understand the necessary work and associated...

  • Car Service Advisor

    6 days ago

    Dommasandra, Bengaluru, Karnataka, India Ezyman Bosch Car service Center Full time

    **We're seeking a Service Advisor to join our team, responsible for providing excellent customer service, estimating repair costs, and communicating with technicians.** - Key Responsibilities: - Greet customers and understand their needs - Estimate repair costs and explain services - Communicate with technicians and management - Manage service schedules and...

  • Car Service Technician

    2 weeks ago

    Bengaluru, India Bosch car service center SMAG Full time

    Sri Maruthi Automobile garage - Bosch car service centre - multi brand car need to service advisor and automobile technician and electrician also **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹18,500.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Paid sick time Schedule: - Day...

  • Service Advisor

    6 days ago

    Bengaluru, India GO Mechanic Full time

    **Go Mechanic is Hiring Service Advisor** **Designation: Service Advisor** **Experience: 0-5 years** **Location: Bangalore** **Salary: 19K-21K + Incentives** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and...

  • Service Advisor

    2 days ago

    Bengaluru, India GO Mechanic Full time

    **Go Mechanic is Hiring Service Advisor** **Designation: Service Advisor** **Experience: 0-5 years** **Location: Bangalore** **Salary: 19K-21K + Incentives** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and...

  • Service Advisor

    8 hours ago

    Bengaluru, India PPS Mahindra Full time

    Greetings from PPS Mahindra......... JD for Service Advisor: - Good Communication skills & Knowledge. - Diploma / ITI related to automobile is mandatory. - Kannada & English is Mandatory. Regards Sunil C **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bengaluru - 560045, Karnataka: Reliably...

  • Service Advisor

    6 days ago

    Bengaluru, Pune, India Benchmark Services Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    • Floor supervisor: Plan and manage work floor activities to ensure timely, quality service and customer satisfaction. • Service Advisor: Oversee workshop flow, boost service sales, and ensure customer satisfaction and support. Required Candidate profileShould have worked with commercial vehicle dealershipShould have diploma / degree in MMV / Diesel...

  • Service Advisor

    7 days ago

    Hosakote Kodi, Bengaluru, India Lakshmivenkateshwara Automobiles Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description: Automotive Service Advisor Position Overview: We are seeking a knowledgeable and customer-oriented Service Advisor to join our automotive service department. As a Service Advisor, you will act as the primary point of contact between customers and the service team, ensuring that service appointments are scheduled, customers' needs are...

  • Service Advisor

    4 days ago

    Kailasipalyam, Bengaluru, India Mahindra Anant Cars Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Anant Cars Auto Pvt Ltd is Hiring Positions:Car Mechanic (05 yrs exp) Service Advisor (0–5 yrs exp) Location: Hoodi & Mysore Road, Bangalore Requirements: Car Mechanic – ITI/Diploma, experience in vehicle repair/maintenance, knowledge of mechanical & electrical systems. Service Advisor – Diploma/Degree in Automobile Engg.,...