Product Associate- IT Executive

7 hours ago

Ernakulam, India LAKSHYA CA CAMPUS Full time

**Job Summary**

**Product Associates are employees who help in different activities related to the company's products. They are usually junior-level employees who assist Senior Product Officers in their tasks. They may help in the development of new products or the improvement of existing ones.**

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Job Description & Duties
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- Assist in the development of new products and enhancement of existing products.
- Prepare and organize project status and risk reporting to management and customers.
- Record product defects and appropriate resolutions.
- Develop mitigation plans to help resolve risks.
- Develop functional requirements based on business needs.
- Maintain accurate and complete product-related information.
- Identify process improvements to achieve goals related to product and customer support.
- Train the internal team on product knowledge as required.
- Work with Managers and marketing teams to ensure that products and services meet customers’ current and future needs.
- Identify product ideas and opportunities based on industry trends, current market environment, and competitive trends.
- Provide outstanding customer service to ensure customer satisfaction.
- Assist in the development of processes and process corrections.
- Provide support to customers on the function and usage of the product.

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Skills & Strengths*
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- Strong product Knowledge Building
- Knowledge of risk aversion techniques
- Excellent communication skills
- Ability to work as part of a team
- Very good eye for detail
- Proactive problem solver
- Microsoft Excel, Word, Powerpoint
- Trello, other PM tools

Education & Experience

Qualification: BCA, B.Sc Computer Science, BTech CS

Experience: Fresher, 1-2 Years

Probation as Intern: 2 Months/ As standard
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Joining Date: As soon as possible
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**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam - 682035, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Speak with the employer**
+91 9061239222

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