Process Trainer

2 days ago

Mohali, India Teleperformance Full time

We are at **Teleperformance** are _hiring_ for **Process Trainer**.

**Requirement**: Need experience of 3 years (1.5 years as process trainer is mandatory).

**Job Description** Conduct new hire training and soft skills / Negotiation skill training
- Should complete monthly cyclic activities including refresher training, update training and PKT
- Sensitize to training needs / understand learning requirements of different learning groups
- Liaison with the Quality and Operations to identify, screen and execute process improvement plans
- Ability to execute training tasks / assignment on short notice
- Interested to deliver and contribute towards process improvement
- Take accountability for new hires performance during the OJT period, including attrition.

**Location**: Mohali, Punjab

**Salary**: upto 3.6LPA

**Preferred Skills**:
Strong communication skills in English
- Customer Service
- Good analytical skills
- Must be very good with data representation
- Must be very good with MS Excel
- Time Management
- Ability to multi-task.
- Regards_, Rozy Madhan HR Executive/Talent Acquisition **Teleperformance**

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Teaching: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 08278837289

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