Customer Relationship Executive
4 days ago
. Need to follow company defined standard and procedures while answering calls and delivery messages
2. Follow up customers for service initiation, offer appointments for service
3. Maintain & communicate service appointments for the next day, to relevant role-holders
4. Handle customer queries, escalate concerns to relevant role-holders and ensure that they are closed on time
5. Prepare service marketing plan and design new initiatives, conduct activities as per requirement and RE guidelines/ norms
6. Pitch VAS to customers over the phone
7. Design relevant campaigns with Customer Relationship Manager and Works Manager to increase workshop revenue
**Salary**: ₹12,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Chinchwad, Pune - 411019, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8087003117
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