Inside Sales

4 hours ago

Bihar, India Wipro Limited Full time

Responsabilidades da Vaga:
Realizar atendimentos consultivos por telefone,
entendendo as necessidades dos clientes e oferecendo soluções personalizadas.
Gerenciar o funil de vendas, desde a prospecção até o fechamento, com foco em ciclos curtos e alta conversão.
Manter relacionamento contínuo com clientes, realizando vendas cruzadas (cross-sell) e upsell ao longo do tempo.
Identificar oportunidades de negócio com base em análise de mercado e perfil do cliente.
Utilizar ferramentas de CRM para registrar interações, acompanhar leads e organizar o pipeline de vendas.
Participar de treinamentos e atualizações constantes sobre produtos, serviços e estratégias de vendas.
Atuar de forma proativa na resolução de problemas e na comunicação com clientes e equipe.
Contribuir com ideias e feedbacks para aprimorar a abordagem comercial e os materiais de apoio à venda.
Habilidade comprovada em construir relacionamentos duradouros, com foco em vendas cruzadas e upsell ao longo do tempo.

**͏**:
Perfil Desejado:
Perfil proativo, com excelente capacidade de comunicação e resolução de problemas.
Habilidade comprovada em construir relacionamentos duradouros,
com foco em vendas cruzadas e upsell ao longo do ciclo de relacionamento com o cliente.
Conhecimento profundo em técnicas de vendas e experiência em vendas multicanal.
Capacidade de implementar soluções de forma imediata ou garantir rápida adoção por parte do cliente.
4 anos de experiência profissional, com pelo menos 2 anos de atuação em vendas,
vendas de publicidade, marketing digital ou áreas similares.
Formação em Administração, Marketing ou áreas correlatas.

**͏**:
**Deliver***:

- No
- Performance Parameter
- Measure
- 1
- Process
- No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
- 2
- Self
- Management
- Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Marketing Digital.

Experience: 1-3 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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