Client Service Officer

6 days ago


Fort Mumbai Maharashtra, India Pavan Java Studio Full time

You will be responsible for nurturing client relationships, ensuring seamless communication, and translating briefs into actionable outcomes. You’ll work closely with our creative and strategy teams to uphold timelines, manage expectations, and deliver work that’s both bold and precise.

**Key Responsibilities**
- Serve as the primary point of contact for assigned clients—balancing empathy, clarity, and accountability
- Translate client briefs into internal action plans, ensuring alignment across design, content, and strategy teams
- Coordinate timelines, feedback loops, and delivery schedules with meticulous attention to detail
- Anticipate client needs and proactively offer solutions, refinements, or strategic pivots
- Maintain documentation of meetings, approvals, and project milestones
- Support pitch presentations, BOQ reviews, and vendor coordination when required
- Uphold the studio’s values of emotional intelligence, mutual recognition, and operational discipline in all interactions

Pay: ₹12,500.00 - ₹25,000.00 per month

Work Location: In person



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