Customer Care Executive- Email

2 days ago

Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

Resolve issues related to products, services, and account inquiries.
- Maintain a high level of customer satisfaction by providing accurate and helpful information.
- Document interactions and resolutions in our customer relationship management (CRM) system.
- Collaborate with other departments to escalate and resolve complex issues.
- Identify common customer concerns and contribute to developing FAQs and knowledge base articles.
- Stay up-to-date with product knowledge and company policies.

**Qualifications**:

- 12th pass, good communications skills, Freshers can also apply.
- Excellent written communication skills with strong attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong problem-solving skills and a customer-focused mindset.

Freshers can also apply, Share your resume 9530066667

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9530066667

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