M-hro Payrol

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- and post-payroll reconciliations, and coordinating with government authorities as necessary._

**_ _**
- Responsibilities_
- _Lead overall operational activities to ensure noise-free operations and strong customer stakeholder management._
- _Demonstrate deep domain expertise in US/Canada Payroll and federal laws._
- _Identify, implement, and oversee process improvements to ensure efficient and accurate data processing._
- _Partner with multiple stakeholders to manage all data efficiently in Workday, SAP, ADP e-Time and relevant payroll systems._
- _Serve as an escalation point of contact for complex issues._
- _Drive regular governance meetings (monthly/quarterly) with leads to ensure successful service delivery models through strong partnerships._
- _Oversee case and query management (Tier 1 & 2) service delivery operations._
- _Escalate Tier 3 queries to Centers of Excellence (CoE) or Human Resources Business Partners (HRBP)._
- _Support complex projects such as new policies, programs, systems implementation, and other business reorganizations in collaboration with key stakeholders like IT, HRS, HRBPs, COEs._
- _Continuously identify opportunities for process improvement and client service enhancements by collaborating with internal/external partners._
- _Ensure timely quality delivery of work processes by supporting Service Levels. Capture/analyze appropriate metrics/data._
- _Forecast staffing needs/manage team scheduling._
- _Understand quality/compliance requirements per local laws/regulations is essential._
- _Ability to read interpret and understand various regulations from DOL and IRS._
- _Payroll Processing: Accurately process bi-weekly/monthly payroll for all employees, ensuring compliance with company policies and legal requirements._
- _Tax Calculation & Filing: Calculate and withhold federal, state, and local taxes, ensuring timely and accurate tax filings, including 941, state unemployment, and other related filings._
- _Garnishments: Process and track employee garnishments, including child support, tax levies, and wage garnishments, ensuring proper deductions and timely payments._
- _Government Authority Liaison: Work closely with federal, state, and local agencies to ensure payroll-related compliance, including reporting, filings, and responding to audits or inquiries._
- _E-Time Management: Oversee e-Time system to ensure employee work hours are accurately recorded, validate and resolve discrepancies, and approve time entries._
- _Reconciliation: Perform pre
- and post-payroll reconciliations, ensuring accuracy and completeness of payroll data. Investigate and resolve discrepancies prior to payroll submission._
- _Recordkeeping & Compliance: Maintain accurate and up-to-date payroll records, including tax documents, garnishment records, and timekeeping reports. Ensure compliance with federal, state, and local employment laws._
- _Payroll Reporting: Generate and review payroll reports to monitor accuracy, tax filings, and regulatory compliance._
- _Continuous Improvement: Identify opportunities for process improvements and efficiency in payroll operations._

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- Qualifications we seek in you_
- Minimum Qualifications_
- _Bachelor’s or equivalent education_
- _Strong knowledge of payroll systems and timekeeping software (e-Time or equivalent)._
- _In-depth understanding of federal, state, and local payroll laws and regulations._
- _Excellent attention to detail and ability to handle confidential information._
- _Strong problem-solving and analytical skills._
- _Effective communication skills to interact with employees, management, and government agencies._
- _Experience in Payroll processing for UK, ADP experience is strongly required._

**_ _**
- Preferred Qualifications/ Skills_
- _MBA/External Certifications from recognized institutes is an advantage_
- _Ability to thrive in an unstructured environment and work independently_
- _Ability to manage multiple complex issues and prioritize projects concurrently_
- _Ability to work at all levels of the HR “stack” - Strategic, operational, and tactical_

**_
Job_**_Manager_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 10, 2025, 1:42:34 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_