Domain Trainee- Invoice to Cash

3 days ago

Gurugram Haryana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**
- We're looking for someone with extensive knowledge and understanding of entire Invoice to cash process. In this role, you will be expected to work on strict deadlines, in a high-pressure business environment while being a good team player and should have led a team size of ~20 to 25 people._

**_ _**
- Responsibilities:_
- In this role, you'll be responsible for all the activities related to I2C domain_

**_ _**
- _Reconcile the agent account as per remittance provided by the account current agent_
- _To post the amount on policy bill lines received from Agent for policy premium_
- _Follow up with the agent on delinquent items and for the amount lying in suspense account_
- _Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics_
- _Provide relevant process reports on a timely basis_
- _Ensure adherence to established attendance schedules i.e. per predefined rosters_
- _Ensure adherence to company policies and procedures_
- _Coaching and grooming of team members to build a strong and efficient team_
- _Good analytical and problem-solving skills_
- _Eye for Detail and High level of accuracy_
- _Ability to prioritize effectively, be flexible as needs change_
- _Positive attitude with a focus on continuous process improvement and an open mind to change_
- _Proven ability to build effective working relationships with clients & internal stakeholders_

**_ _**
- Qualifications and experience:_
- Minimum Qualifications_
- _B. Com graduation_
- _Relevant work experience in Invoice to Cash_
- _Communication should be A2+ and above_

**_
- **
- Essential skills:_

**_ _**
- _Effective written, verbal, and listening communication skills._
- _Research and analytical skills._
- _Detail oriented._
- _Effective interpersonal skills_
- _Ability to balance timeliness, accuracy and productivity independently._
- _Adjust easily to changes required as a result of workload re-assignment and business processes._
- _Teamwork - Achieve team objectives effectively through workload prioritization._
- _Business awareness_

**_ _**
- Technical skills:_
- _Highly skilled in computer navigation_
- _Average keyboarding speed with high accuracy_
- _Proficiency in the English language_
- _Data gathering, logic, and numerical ability_
- _Proficiency using MS Office Suite (Word, Excel, Outlook)_

**_ _**

**_
Job_**_Domain Trainee_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_May 20, 2025, 2:59:57 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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