Field Collection Executive

2 weeks ago

Mumbai, India Pitcs pvt ltd Full time

**Role and Responsibilities**:

- Follow-up with customers for recovery of overdue amount through field visits to customer’s

address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct &
legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of

8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer

information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in

a timely and cordial manner

**Requirements**:
Any education background
- 1 - 5 years of experience in relevant field role (non-collections background only) e.g., door-to-door

sales or field ops experience including (but not restricted to) banks/NBFCs/Insurance companies,

logistics companies, etc.
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing and time management skills along with the ability to prioritize tasks/Visits

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9591117743

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