Claims Associate

5 days ago

Bangalore City Bengaluru Karnataka, India Nexcen IT Services Pvt Ltd Full time

**Freshers with strong written and verbal communications can apply**

**Job Profile Summary**

To provide administrative and operational support to the claims team and carry out other assigned office tasks in alignment with the requirements of the client program.

**Primary Purpose**: To assist in the creation and maintenance of Auto Liability (AL), General Liability (GL), and Property loss claims in the client system.

**Essential Functions and Responsibilities**
- Must be available to work in a 24/7 rotational shift schedule, including nights, weekends, and public holidays, as per business needs.
- Willingness to work from the office in either a hybrid or fully on-site setup based on client or organizational requirements.
- Accurately sets up and enters new claims into the claims management system.
- Processes AL/GL/Property claims and provides related support services for a leading Insurance TPA.
- Supports other activities and special projects, including the preparation and distribution of system-generated reports.

**Additional Functions and Responsibilities**
- Understanding of BPO/KPO industry operations and familiarity with **General Insurance or Workers’ Compensation domains.**
- Ability to professionally respond to client queries and communications.
- Self-driven, with a strong willingness and ability to learn quickly.
- Strong attention to detail and analytical skills.
- Adaptable, highly motivated, and a collaborative team player.
- Capable of working effectively under pressure while consistently meeting performance goals.
- Must be willing to work during **U.S. business hours (evening shift)**to support client operations.
- Strong exposure in **Claims** and US **Life/Annuity** Insurance.

**Qualifications**:

- Minimum: Graduate (Preferred: B.Com / BBM / BBA / B.Sc.)

Pay: ₹200,000.00 - ₹450,000.00 per year

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