Customer Care Executive

2 days ago

Kanpur, India ARCLIGHT GAMES LLP Full time

Respond to customer inquiries, complaints, and requests promptly and professionally.
- Assist customers with order placements, product inquiries, shipping details, and any other concerns related to their shopping experience.
- Investigate and resolve customer issues efficiently. This may include processing returns, exchanges, and tracking shipments to ensure the timely delivery of orders.
- Communicate effectively with customers using appropriate and friendly language.
- Ensure orders are processed accurately and efficiently and to ensure timely order fulfilment and delivery.

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kanpur, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
+91 7052708096

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