Sales and Tele Caller Executive

8 hours ago

Sri Krishnapuri Patna Bihar, India Quickranks Digital Solutions Private Limited Full time

**Job Summary-**

We’re seeking a dynamic, goal‑oriented Sales & Tele‑Caller Executive to drive growth through both inbound and outbound calling and help expand our customer base. This role blends lead generation, product pitching, and relationship-building to meet sales targets and enhance customer satisfaction.

**Key Responsibilities**
- Conduct **outbound calls** to prospective clients to introduce and promote products/services
- Handle **inbound inquiries**, addressing questions and resolving customer concerns
- Follow up on leads to set appointments or close sales.
- Maintain accurate **records** of calls, leads, and customer data in CRM/database
- Achieve **daily/weekly/monthly sales targets**:

- Collaborate with Sales/Marketing teams to streamline scripts and refine strategies
- Pitch features, benefits, pricing and **overcome objections** professionally
- Provide feedback on customer insights or leads to inform marketing efforts.

**Qualifications**
- **Education**: Minimum high school.
- **Experience**: 1-2 years in tele‑sales, telesales, business development, or customer service is ideal.
- **Technical Skills**: Familiarity with CRM software (e.g., Salesforce, Zoho), MS Office, and telephone systems

**Required Skills**:

- **Exceptional communication**: clear verbal skills and professional phone etiquette.
- **Persuasion & negotiation**: confidently handle objections to close deals.
- **Customer orientation**: active listening, empathy, and relationship-building capabilities.
- **Resilience**: patience and positivity when dealing with rejection.
- **Time management**: ability to juggle high call volumes and follow-up activities.
- **Analytical thinking**: track performance and provide actionable feedback.

**Preferred Qualifications**
- Prior **telecalling or inside sales** experience in a call center or B2B environment.
- **Multilingual ability**—especially in English plus local/regional languages.
- Comfortable working with script-based and **script‑free** calls.
- Experience with **lead-generation**, appointment setting, or warm-calling.

**Compensation & Benefits**
- Competitive base salary
- Attractive performance-based **incentives/commissions**:

- Health benefits + paid leave (optional)
- Opportunities for **training and career progression**

**KPI / Success Metrics**
- Number of outbound calls & lead conversions
- Achievement of sales targets
- Quality of customer interactions (e.g., satisfaction score)
- Accuracy and timeliness of CRM data entry

**How to Apply**

**Job Types**: Full-time, Permanent

Pay: ₹9,623.39 - ₹16,897.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Telecommunication: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi, English (preferred)

Work Location: In person

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