Customer Support Executive

6 days ago


Ghitorni Delhi Delhi, India Knight learning solutions Full time

**Job Title: Customer Success Associate - Siemens (English & German)**
**Location**: Udyog Vihar, Gurugram
**Work Mode**: Work from Office
**Shift**: Rotational (both gender)
**Experience**: Min 1 year in international tech support or customer service
**Education**: Graduate (BTech for German preferred)
**Languages Required**:

- English (C1 level) - For Siemens English
- German (C1 certified) + English - For Siemens German

**Responsibilities**:

- Assist customers and resolve technical queries
- Document interactions and provide end-to-end issue resolution

**Interview Rounds**: HR | Operations | Versant | Client (for German)
**Salary**:

- English: Up to 32K CTC
- German: Up to 7.2 LPA

**Other Details**:

- Cab facility available
- 5 days working for German
- Strong communication skills are mandatory
- No MTI/RTI or grammar issues for English process

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹32,000.00 - ₹60,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- Do you have at least 1 year of experience in international tech support (troubleshooting)? Also, which language are you proficient in: English, German, or both?
- Are you comfortable working from the office in Gurugram with rotational shifts?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

Work Location: In person



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