Customer Support Executive
6 days ago
**Job Title: Customer Success Associate - Siemens (English & German)**
**Location**: Udyog Vihar, Gurugram
**Work Mode**: Work from Office
**Shift**: Rotational (both gender)
**Experience**: Min 1 year in international tech support or customer service
**Education**: Graduate (BTech for German preferred)
**Languages Required**:
- English (C1 level) - For Siemens English
- German (C1 certified) + English - For Siemens German
**Responsibilities**:
- Assist customers and resolve technical queries
- Document interactions and provide end-to-end issue resolution
**Interview Rounds**: HR | Operations | Versant | Client (for German)
**Salary**:
- English: Up to 32K CTC
- German: Up to 7.2 LPA
**Other Details**:
- Cab facility available
- 5 days working for German
- Strong communication skills are mandatory
- No MTI/RTI or grammar issues for English process
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹32,000.00 - ₹60,000.00 per month
**Benefits**:
- Provident Fund
Application Question(s):
- Do you have at least 1 year of experience in international tech support (troubleshooting)? Also, which language are you proficient in: English, German, or both?
- Are you comfortable working from the office in Gurugram with rotational shifts?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (required)
Work Location: In person
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