Customer Service Representative

4 days ago


Srinagar Jammu and Kashmir, India Mywish Marketplaces Pvt Ltd Full time

**Key Responsibilities**:

- Handle inbound and outbound customer calls regarding products and services.
- Understand customer needs and recommend suitable solutions.
- Promote and upsell products/services to achieve sales targets.
- Provide accurate information on pricing, features, and offers.
- Resolve customer queries and escalate issues when required.
- Maintain records of customer interactions and sales activities in CRM.
- Build strong customer relationships to encourage repeat business.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹23,000.00 per month

**Experience**:

- Cold calling: 1 year (preferred)

**Location**:

- Srinagar, Jammu and Kashmir (preferred)



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