Call Center Executive

5 days ago

Bavdhan Pune Maharashtra, India Oyster Technology Full time

Graduate with Call Center experience of Inbound and Outbound calls handling.
- Any Graduate
- Should have good English communication & knowledge of Excel
- Language
- Hindi/Marathi/English
- At least 6 month experience of calling
- Helping nature
- Manage inbound and outbound calls in a specified timely manner.
- Identify patients need, clarify information, research every issue and provide solutions and/or alternatives.
- Build sustainable relationships and engage patients by taking the extra mile.
- Keep records of all conversations in our call center database in comprehensible way.
- Meet personal qualitative and quantitative targets.
- Responsible to convert maximum leads received.
- Maintain the accurate level of quality in each call.
- No target
- **Job Type**: Full Time position

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Call center: 1 year (required)
- Customer support: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- Marathi (required)

Work Location: In person

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