People Experience Partner

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
People Experience Partner
Human Resources

Functional Knowledge
Lead and manage the PXP team within a specific population.
Collaborate with JLL/T, Markets & Corporate Functions Regional PXPs to deliver a consistent and positive One JLL experience for all team members.
Activate, embed and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion, etc.
Lead and coordinate the talent management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning.
Partner with People Partners to understand and advocate regional HR requirements to contribute to the development and evolution of the people experience culture.
Use business acumen, HR expertise and local knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
Drive a culture of inclusion which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard.
Partner with HR Product colleagues to create and deliver best in class HR resources, processes and overall experiences.
Lead ad hoc projects impacting business results and experience moments.
Collaborate with Employee Relations team to manage complex employee relations situations.
Consult, advise and coach business stakeholders.
Support transition, expansion and stabilization of new business with particular focus on the employee experience.
Identify and recommend efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders.

Business Expertise
Experience of delivering HR and operational activity within a complex organization with the ability to balance JLL and client needs.
Highly skilled in utilising data & technology to drive business performance and organization efficiency

**Skills & Competencies**:
Leadership
Develop and sustain strong & influential relationships within the business and HR to understand and cascade HR and business priorities across the PXP team in an engaging and energized way.
Strong team management skills with the ability to effectively manage priorities, leverage best practice and innovation.
Global mindset with a hunger for understanding and promoting the organization’s strategy.
Reputation for integrity, dedicated work ethic, ownership & accountability.
Passion for inspiring and developing high performing teams through the creation of an exceptional culture.
An appetite for exceeding expectations and creating wow within the business and HR organisation.

Problem Solving
Excellent organizational skills with a starter finisher mentality with acute attention to detail.
Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
Adept at managing multiple priorities/projects simultaneously.

Interpersonal Skills
Builds robust relationships and demonstrates a high degree of emotional intelligence.
Exceptional communicator and influencer.
Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders.
Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert.
A passion to work with people across a variety of backgrounds with the desire to support team development.

Leadership Capabilities
Drive Change, Think Big, Inspire, Help Others, Get it Done, Business First

**Qualification**:
Bachelor's degree or equivalent experience
Experience in leading and managing in a matrix organisation thr