Customer Service

7 days ago


Mumbai, India Jobsure hr Full time

Job Purpose:
To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues.

**Requirements**:
Roles and Responsibilities

Inbound Calls:
3) research required information using available resources

4) manage and resolve customer complaints

5) provide customers with product and service information

6) update existing customer information

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Cold calling: 1 year (preferred)


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