E-commerce Sales Executive
7 days ago
Make outbound calls to online clients to assist, follow up, and convert inquiries into sales.
- Guide customers through the product selection and purchase process.
- Send shipment tracking details promptly after dispatch.
- Request and encourage customers to leave Google reviews after successful deliveries.
- Resolve customer queries related to products, orders, shipping, or after-sales service with professionalism and promptness.
- Maintain accurate records of customer interactions and sales conversions.
- Coordinate with the logistics team for timely dispatch and delivery updates.
- Achieve monthly sales and customer service targets.
**Key Requirements**:
- Minimum 1-3 years of experience in customer service, telesales, or inside sales (preferably for premium products or e-commerce).
- Strong communication skills (spoken and written English and Hindi preferred).
- Customer-centric attitude with excellent problem-solving skills.
- Ability to multitask, stay organized, and work in a fast-paced environment.
- Knowledge of CRM tools, basic Excel, and WhatsApp Business will be an added advantage.
**Benefits**:
- Competitive salary + performance incentives.
- Opportunity to work with a premium luxury brand.
- Friendly and professional work environment.
- Growth and learning opportunities within the company.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
- Paid sick time
- Paid time off
Compensation Package:
- Performance bonus
Schedule:
- Day shift
Application Question(s):
- We are looking to hire for this role ASAP. Are you an immediate joiner?
**Language**:
- English (required)
**Location**:
- Nungambakkam High Road, Chennai, Tamil Nadu (preferred)
Work Location: In person
**Speak with the employer**
+91 9080352314
Expected Start Date: 05/05/2025
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