Assistant Medical Superintendent

4 days ago


Warje Pune Maharashtra, India LMMF'S Mai Mangeshkar Hospital, Warje Full time

**Qualification**: MBBS / BAMS / BHMS / MD with Administration Degree Desirable

**Roles and Responsibilities**
- To effectively interface with patients, attendants, internal, personal patients and relatives.
- To ensure the functioning of services excellence, patients feedback and monitoring within the organization.
- To demonstrate ability to provide operational oversight to the hospital.
- To design, interpret and ensure effective implementation of policies, procedures, clinically.
- Build & maintain relations with OPD and IPD patients to offer better services.
- Monitors & reviews Patient Care Services processes and submits reports, as required.
- To ensure functional on job trainings for the Patient Care Services team.
- Design & deliver training modules related to processes, work ethics & mannerism at work place.
- Organizing one week orientation training for new team members which must include:

- HIS Training
- On Job Training.
- Billing guidelines.
- Introduction to Senior officials.
- Orientation to Policies & Procedures.
- Arranging weekly training.
- Administration of duty roasters and leave allocation of the junior doctors.
- Resolve Patient complaints and suggest ways of enhancing patient delight.
- Capture first hand feedback of patient visiting various areas of the facility.
- Ensure courteous service to the patient and offer prompt & tactful resolution to their problems / requests or inquiries.
- Maintenance of Medico Legal and Statutory compliance.

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 4 years (required)

Work Location: In person



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