Jewellery Sale Executive

2 weeks ago

Habsiguda Hyderabad Telangana, India Navkar gold World Jewellery store Full time

A **Jewelry Sales Executive** is responsible:
1. **Customer Assistance**
- Greet and welcome customers as they enter the store.
- Listen to customers’ needs and provide product recommendations based on their preferences and requirements.
- Explain product features, such as the quality of metals, stones, and design details.
- Assist customers in choosing jewelry based on the occasion, budget, and style.

2. **Product Knowledge**
- Maintain in-depth knowledge of all products, including gold, silver, diamond, and gemstone jewelry.
- Educate customers on the characteristics, craftsmanship, and value of different jewelry pieces.
- Stay updated on the latest jewelry trends, styles, and market prices.

3. **Sales and Upselling**
- Use effective sales techniques to persuade and close sales with customers.
- Upsell and cross-sell products by suggesting matching jewelry or related accessories.
- Handle negotiations with customers to achieve favorable sales while maintaining customer satisfaction.

4. **Inventory Management**
- Assist in organizing and arranging jewelry displays to maximize visual appeal.
- Monitor and report inventory levels, noting which items are popular or slow-moving.
- Ensure that jewelry pieces are stored securely and displayed attractively.

5. **Handling Transactions**
- Process payments through cash, card, or other payment methods accurately and efficiently.
- Provide invoices, receipts, and warranties to customers.
- Handle returns, exchanges, and complaints professionally to ensure customer satisfaction.

6. **Customer Relationship Management**
- Develop and maintain relationships with repeat customers.
- Collect and record customer information for future promotions and personalized recommendations.
- Follow up with clients post-purchase to ensure satisfaction and foster customer loyalty.

7. **Sales Target Achievement**
- Strive to meet or exceed monthly and annual sales targets.
- Participate in promotional activities, such as special sales events, to boost sales.
- Collaborate with team members to achieve store goals.

8. **Store Maintenance**
- Keep the jewelry counters and store environment clean and organized.
- Conduct regular checks for jewelry damage or wear, and report any issues.
- Ensure that all jewelry items are priced, labeled, and tagged correctly.

9. **Compliance and Security**
- Adhere to all safety and security protocols to prevent theft or damage.
- Comply with company policies regarding handling high-value items.
- Be aware of legal standards for selling precious metals and gemstones.

10. **Training and Development**
- Attend product training sessions, workshops, or seminars as required by the company.
- Continuously update product knowledge and sales techniques.
- Mentor new staff members when needed, sharing product and sales insights.

Key Skills for a Jewelry Sales Executive:

- Strong communication and interpersonal skills.
- Good understanding of jewelry materials, designs, and trends.
- Persuasive selling and negotiation abilities.
- Attention to detail and ability to handle high-value items.
- Customer-oriented mindset with patience and empathy.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Compensation Package:

- Yearly bonus

Schedule:

- Day shift

Work Location: In person

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