Customer Care Executive(Only Female Can Apply)

3 days ago

Bodakdev Ahmedabad Gujarat, India Brantashop Full time

Fresher Required.
- Handling customer complaints
- **Customer relationships**: Researching customer needs to improve customer relationships and experience
- **Customer service process**: Overseeing the customer service process and monitoring responses to customer requests and queries
- **Customer care**: Handling customer complaints, inquiries, questions, and criticisms
- **Problem-solving**: Analyzing the cause of a problem, generating solutions, and implementing a plan to resolve it
- **Communication**: Listening carefully and with empathy to understand what customers want and are worried about
- **Customer support**: Providing high-quality service delivery and data management
- **Customer relationships**: Researching customer needs to improve customer relationships and experience
- **Customer feedback**: Performing quality assurance surveys with customers and conveying their feedback to the team

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.84 - ₹14,000.52 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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