Customer Service Associate

2 days ago

Sahanewal Ludhiana Punjab, India ARME Consulting Full time

**Role: Customer Service Associate**

**Location: Sahnewal, Ludhiana, Punjab**

**Job Type:

- Work from Office**

**Qualification: HSC and Above**

**Requirements:

- **
- Fresher’s can also apply

**Job responsibilities:

- **
- Contact potential or existing customers to inform them about the product or service using scripts
- Answer questions about products or the Company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Take and process orders in an accurate manner
- Enter and update customer information in the database
- Handle grievances to preserve the Company’s reputation
- Keep records of calls and sales and note useful information

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 7004019916

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