CRM Scrum Master, Avp

6 days ago

Bengaluru Karnataka, India NatWest Full time

Join us as a Scrum Master
- We’re looking for an experienced Scrum Master to drive a culture of continuous improvement
- You’ll make sure that your team lives by the values of Scrum, empowering them to become high performing to increase the productivity, as well as frequency and quality of delivery
- Hone your project skills as you work with talented people in collaborative and innovative environment, with access to the bank's Agile community, experts and events
- We're offering this role at associate vice president level

**What you'll do**:
This role will see you coaching and guiding your team to perform at their highest level and at a sustainable pace. You’ll remove any impediments to progress, facilitate meetings, protect the team from outside influences or distractions and work with the product owner to make sure that the product backlog is in good shape and ready for the next sprint.

Your responsibilities will include:

- Making sure the Scrum team understands Agile practices, the Scrum framework and values, and that the team uses this framework to deliver working software to satisfy platform customers and react to their needs quickly
- Transforming the Scrum team to become self-organising to reduce management overhead costs, using techniques such as Systems and Lean thinking
- Acting as the process owner for the team, and maintaining relationships with the project's key stakeholders
- Creating a great place to work with a culture of safety and continuous improvement, through great people leadership, coaching, engagement and development of skills

**The skills you'll need**:
We're looking for someone with experience of successful Scrum adoption along with a Scrum Master certification. You'll need knowledge of CRM development and configuration tools such as Microsoft Dynamics 365.

You’ll also need knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, as well as experience of building a culture of transparency within feature teams by empowering individuals and inspiring a collaborative team performance.

We'll look to you to demonstrate:

- Experience of changing organisational, team or department mindsets and structure
- Strong knowledge of the Agile manifesto and its principles
- Experience of automated testing frameworks

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