Backend Executive

6 days ago

Andheri West Mumbai Maharashtra, India Blue Stone Energy Private Limited Full time

**Key Responsibilities**:
**Courier Collection Coordination**:

- Schedule and manage courier collections for various clients across PAN India.
- Ensure timely coordination with the assigned FBOs for smooth pickup and delivery operations.
- Communicate with clients regarding the status of their scheduled courier collections and resolve any related issues promptly.

**Tracking & Reporting**:

- Maintain daily Excel sheets to track courier pickups and deliveries.
- Regularly update and review the shipment statuses, ensuring accurate data entry.
- Monitor and report on the delivery performance, including delays or issues related to shipments.

**Client Communication**:

- Act as the primary point of contact for clients regarding all courier collection inquiries.
- Provide timely updates to clients on the status of their shipments and resolve any concerns.

**FBO Coordination**:

- Communicate and coordinate with FBOs to ensure efficient courier collection and delivery services.
- Ensure the smooth execution of daily operations by liaising with FBOs for timely pickups and deliveries.

**Data Management**:

- Maintain and update accurate records in Excel for all courier pick-ups and deliveries.
- Generate daily, weekly, and monthly reports for management review, ensuring all data is up-to-date and error-free.

**Tracking Shipments**:

- Regularly track shipments through the designated tracking system, ensuring all packages are moving as scheduled.
- Address any discrepancies, delays, or issues with shipments and take corrective actions.

**Qualifications & Skills**:

- **Education**: Graduate in any discipline.
- **Experience**: 1-2 years of experience in back-office support, courier management, or logistics coordination is preferred.
- **Technical Skills**: Proficient in Microsoft Excel
- **Communication Skills**: Excellent verbal and written communication skills for client and FBO coordination.
- **Attention to Detail**: Strong attention to detail and ability to manage multiple tasks effectively.
- **Problem-Solving Skills**: Ability to quickly identify issues and provide effective solutions.
- **Time Management**: Strong organizational and time-management skills to ensure timely delivery of tasks.

Pay: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Morning shift

Work Location: In person

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