Catalog Associate, German

5 days ago

Bengaluru, India ADCI - BLR 14 SEZ Full time

Graduation in any stream with basic knowledge in excel. Minimum of B1 certification in German. Job summary **Definition - Duties and Responsibility**: Under general supervision, performs variety of tasks in populating/procuring content for the product catalogs on the Amazon’s EU websites. Duties may include, content creation, population of content from various sources (including research on the internet), interacting/coordinating with seller/vendor/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed etc. I. Skills a. Proficiency in German/English written and verbal communication skills b. Good working knowledge of MS Office c. Typing skill of 40 wpm with 100% accuracy II. Ability to a. Multi task in a fast paced environment b. Operate in the system with the speed and accuracy necessary to meet departmental standards c. Maintain composure in critical situations and communicate clearly with both internal and external customers III. Demonstrate a. Passion for delivering great customer experience b. Strong inter personal & communication skills c. Excellent listening skills d. Excellent data accuracy skills e. Eye for detail f. Commitment to meet deadlines IV. Critical Qualities / Characteristics a. Pace of implementation & consistency in performance b. Willingness to take initiatives & responsibilities including 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day c. Commitment and completion factor d. Peer respect - establish and maintain cooperative working relationships e. Creative and analytical problem solvers with a passion for operational excellence f. Eye for detail g. Commitment to meet deadlines - Knowledge of VBA and SQL - Problem solving skills - Python knowledge is a plus

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