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Customer Care Executive(Wfh, Part-time)

2 weeks ago

Kolkata West Bengal, India BDV Private Limited Full time

**Key Responsibilities**:

- Handle customer inquiries and resolve issues via chat in a timely and friendly manner.
- Provide accurate information about products, services, or company policies.
- Escalate unresolved issues to the relevant department and ensure follow-up.
- Maintain detailed records of customer interactions.
- Work collaboratively with team members to improve customer satisfaction and streamline processes.
- Adhere to company guidelines and maintain data confidentiality.

**Job Types**: Part-time, Fresher

Pay: ₹7,000.00 - ₹8,000.00 per month

Expected hours: 150 per week

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)

Work Location: In person