Customer Care Executive
3 days ago
We Are Hiring For UK Survey Process - BPO (Voice Process)
Designation: Customer Care Executive
Company: Mahe Technologies Pvt Ltd
Location: Kolkata (Golpark)
Industry: BPO Employment
Type: Full-time
Shift Timing: UK Shift (1:00 PM - 10:00 PM IST)
We are seeking enthusiastic and motivated professionals for our UK Survey BPO Voice Process in Kolkata. As a part of our outbound call team, you will be responsible for conducting customer surveys for clients based in the United Kingdom.
Key Responsibilities:
- Make outbound calls to UK-based customers to conduct surveys (no sales or collections).
- Follow a scripted questionnaire and record accurate customer responses.
- Ensure high-quality data collection and meet daily/weekly targets.
- Maintain professional communication etiquette and adhere to process guidelines.
- Provide feedback and participate in continuous process improvement.
Required Skills & Qualifications:
- Excellent verbal communication skills in English.
- Minimum qualification: Higher Secondary (12th Pass) or Graduate.
- Prior experience in UK/International BPO preferred, but freshers are welcome.
- Basic computer knowledge and typing skills.
- Willingness to work in UK time zone.
What We Offer:
- Fixed salary + performance incentives.
5-day work week (Saturday/Sunday off or rotational).
- Friendly and supportive work environment.
- Opportunities for growth and promotion within the company.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- UK shift
Supplemental Pay:
- Performance bonus
- Shift allowance
**Language**:
- English (required)
Work Location: In person
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