
Customer Care Executive
2 weeks ago
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Ability to handle North Indian & Overseas customers.
Fluent in English and Hindi
**Salary**: ₹17,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kannur, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 2 years (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (required)
- English (required)
- Malayalam (required)
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